General

By using Floya.al, you agree to the following terms. Please read them carefully before placing an order.

Products

• All items listed on Floya.al are activewear under the Floya brand.

• We aim to display accurate product descriptions and photos, but slight variations may occur.

Orders & Payments

• Orders are confirmed once payment is completed.

• We accept secure online payments via approved providers.

Shipping & Delivery

• Delivery within Albania is completed within 24–48 hours.

• International delivery is handled by the postal service and delivery times may vary.

• Floya.al is not responsible for delays caused by customs or postal services.

Returns & Exchanges

• You may request a return or exchange within 14 days of receiving your order, provided the item is unused, unworn, and in original packaging.

• Return shipping costs are the responsibility of the customer unless the product is faulty.

Limitation of Liability

• Floya.al is not liable for damages beyond the value of the purchased product.

   

   

  Shipping & Delivery Policy – Floya.al

  Domestic Delivery (Albania)

  • Orders are processed and shipped within 24–48 hours.

  • Deliveries are made by our trusted courier partners.

  • Delivery costs will be displayed at checkout.

  International Delivery

  • We ship worldwide via Albanian Post or other postal services.

  • Delivery times depend on the destination country (typically 7–21 business days).

  • Customs fees or import taxes are the responsibility of the buyer.

  Order Tracking

  • Customers will receive a tracking number (where available).

  • For assistance, contact [email protected].